Terms & Conditions

Our sandals are always handmade with the highest quality materials, and with intricate attention to detail.If any of the items in your order are incorrect or defective in any way, please contact us for an exchange within 7 days of the date of receipt.


Refund and exchange

Your 100% satisfaction is our highest priority!
If you are not satisfied, please contact us within 7 days of receipt of the item.  
The product MUST be returned in the same condition in which it was received from us – unused and in original packing.
The customer is responsible for return shipping fee.

Please contact us in advance to provide you with farther information to complete the process of refund or exchange. 

Refund Amount: The refund will be 100% of your purchase price excluding the shipping price.


Payment 
Payments are welcome via PayPal.
We do not accept any other types of payments.

Additional information

Please be aware of that our products are made from full-grain cowhide leather, and as such each piece of leather may have its own markings, and the leather used to make your product may look slightly different to the one in the photos. Lighting also at the time of the photo-shooting may also change the appearance of products .

Do you have a question? +972527013676
offer question? sales@holysouq.com
SUpport question? support@holysouq.com